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Harris: Good morning, good afternoon, and good evening. Joining me here today from ICON’s North Wales, Pennsylvania facility are Steve Cutler, ICON CEO, and Colin Shannon, CEO of PRA. You will
notice that we are not wearing masks today. Please note that we are operating in a COVID safe environment and each speaker and member of the video crew have received the COVID vaccine. To begin today, our first question will be addressed to
Colin. The integration kick-off meeting took place this week. Can you provide some details about this meeting and what the focus will be over the next weeks and months?
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Colin: Thanks,
Harris. The Integration Management Office was formed and it’s represented by Simon Holmes from ICON and Harris Koffer from PRA, working together with PwC, who has been selected to support us during these activities. The actual meeting was
kicked off in the last two days – Steve and I both attended the majority of events – and it was an important first step because this sets the tone. We’ve been talking about the union of two great companies and that we were going to do it in
a nice, collaborative fashion, but there’s nothing like putting it into practice. So the last two days, we spent a lot of time working together, understanding the differences in each of the organizations, and the primary focus is what’s
going to happen on day one. And there’s obviously a minimum amount of requirements that need to take place to ensure that everything still works. We’ve got to make sure everything is a smooth transition, that we all come together and
continue working the way we intend. We’ve got to think about the next 100 days after that, and then of course the future. But that will all come in time. And so we will be managing these expectations throughout, and we will be giving
regular updates of progress. The last couple of days though was a really, really good start. Everybody collaborated well and the feedback I’ve been having so far has been great – people were going out of their way to be collaborative and
really understanding each other’s points of view. And they all know that, look, here’s an opportunity to figure out the best way of moving forward, to be that preeminent CRO. And taking everything into consideration, we’re looking at the
best practices, and it may be something that’s going to be developed for the future, not the current state of either companies. So I think we’ve gotten off to a great start and I’m going to ask Steve if he can give us his perspective.
Steve: Thanks
Colin, I was really pleased with the kick-off meeting. I think people were open, transparent, collaborative, and that’s exactly what we need all integration leads to be, and everyone in the two organizations to be going forward. It was a
good first start, and I keep saying it’s a marathon, not a sprint. This is going to be an ongoing process and we have to come to terms with that. We’ll make some mistakes along the way, we’ll correct those and we’ll move forward. But I was
very encouraged by the first couple of days.
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Q.
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Thank you both. Our next question I’ll address to Steve. ICON and PRA are structured
differently. Has any thought been given to how the combined company will be structured?
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A.
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Steve: There’s a
lot of thought being given to how the combined company is going to be structured, and that’s part of the integration process and part of the discussions I’ve been having with a number of people over the last few weeks and in the next few
weeks. We’re looking at how we best bring the companies together, and how we best reflect, and what we need to do to address the market segments we have. We’re both very strong in large pharma, we’re both strong in biotech, and we want to
make sure those two market segments are focused on. Decentralized clinical trials and our late-stage, our Symphony data and the opportunity to bring that together in a really compelling way for customers is something we’re thinking about.
Our functional services, of course, are particularly important going forward. And then there’s our early phase group, our lab group, so there’s a number of components to our organization going forward that we’re focusing on, and then of
course our business services and support groups need to be brought together. So we’re looking at all of those things, we’re looking at making sure we pick the best of the best within those groups. And those are the sort of principles we’ve
been looking at.
Harris: Thank you, Steve. Colin, would you
like to add your thoughts?
Colin: You know,
I’m obviously here to help support and advise Steve in any way I can. It’s great, from my perspective, to see that the intent of this union has been upheld in every manner. It’s a collaborative affair and all I can ask is that these
principles are continued because our people are our most important asset and we’ve got to look after our employees carefully. And both Steve and I, and the rest of the leadership team, are really embodying these principles to great lengths.
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So let’s talk about principles and let me turn back to Steve. What are the guiding principles for this integration?
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Steve: I think
there are a number of guiding principles and we talked about them a lot this week, Harris. The best of both, I think, is a is a very important one. We want the best of two very strong organizations to come together here and pick the best
people and put together a really compelling offering for customers. Customers first – you know we want to make sure we continue to deliver for customers – that’s a very important principle, but to do that we really do need to focus on our
employees. Colin said it just a minute ago, we need to make sure our employees understand what role they have to play, they have opportunities, they understand that this is opportunity for growth and significant career development over the
next few years. So that’s very important. And then it’s making it happen, we need to make decisions we need to move forward and really need to make sure that this is a positive step. We can’t be sitting around sitting on our hands waiting
for things to happen so those are some of the principles that I think we’re going to apply as we move through the integration.
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Q.
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So Colin, you mentioned customers and a critical question our current customers are asking is what are we going to
do to ensure that their work will not be disrupted as we work through the integration process? And for new potential customers how can we ensure them that we will focus on their business, should we be awarded the new work?
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Colin: As
everybody is aware, we’re currently in an anti-trust situation and we’re both operating as independent companies. But you know there are certain principles that we’ve got to use common sense about. You know we’re going to be together, so
let’s make sure that we’re courteous to each other, to teams, etc. Customers have got to remain absolute top priority. We’ve got to deliver our current work. We’ve got to keep our teams intact. We’ve got to keep being innovative, we’ve got
to keep thinking of new ways of addressing solutions to help support them in their trials. These are going to be principles that we’re going to adhere to with the union of the company, and so it’s going to be the same way through it. We’re
going to keep delivering what we said to the client and ensure that we continue to keep a focus on that delivery and execution. You know, without the customer, we don’t have a business and that’s why it has got to be top of mind we’ve got
to work hard making sure that they are satisfied and we deliver top class, every single day.
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Q.
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Our final question today will be addressed first by Steve. We’ve had numerous questions from employees about whether there will be
any changes to employee benefits after the deal closes. Can you shed any light on that?
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A.
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Steve: Yeah,
Harris I mean there will not be any changes and certainly any immediate changes to employee benefits when the deal closes. We’re looking to continue on the benefits that our employees have. We’re looking to provide them with market leading
salary packages and benefits. I would say that, overtime, there is a need to align packages and that’s going to be a thing that will probably take place really over the next 12 to 24 months or so. And we’ll make sure they are aligned with
our market, the market requirements. We want to make sure we pay and reward employees well. We will have a pay for performance type of philosophy in the united company, in the combined union. That’s certainly the case with ICON and I think
PRA have a very similar approach as well. So I don’t think that’s news to anyone. The important thing is we won’t be making changes to project teams once we change. When we come to day one we want to keep forward and back to a point about
delivering for customers. So no changes to project teams, no changes to packages or benefits in the immediate term. Some alignment at the market levels as we come together over the next couple of years.
Harris: Thank
you and Colin can you share your thoughts on this last question?
Colin: I think
that when we aligned together, the common view was that our culture was very closely aligned and an important aspect of that is looking after employees. So it’s very obviously clear that we’re going to have to look after what we do with
employees. I’m pleased to see that Steve is not going to change anything immediately. With a new entity, there is going to come a lot of purchasing power so it could actually help, over time, to improve the situation where even better and
more progressive packages may even be an offer, but that will come through time. Day one nothing changes, and that’s nice to hear, and I’ve heard that as well for the first time so I’ll be holding Steve to it.
Harris: I would
like to thank both Colin and Steve for spending time with us today. We look forward to speaking with you again as we continue this exciting journey to create the world’s leading healthcare intelligence and clinical CRO. Stay well and stay
safe.
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